Skyline Help

Skyline software support from people who know it

30+ years of Skyline experience, by phone and remote session, from Pacific Network Technologies.

What we help with

Help when you are stuck

Call with the screen in front of you. Most Skyline questions are answered on the first call, and when it is quicker to look, we connect remotely.

Administration

Users and security, setup and configuration, and the housekeeping that keeps a Skyline system healthy.

Month-end and year-end

Closing periods and years in Skyline, and sorting out what went wrong when a close does not balance.

Reports

Building and fixing the reports you rely on.

  • Crystal Reports
  • F9 and Cumulus reporting

Property management accounting

Accounting help from people who know Skyline, for when the question is about the books as much as the software.

How it works

1. Call

Call 425-437-4200, Monday – Friday, 8 am – 5 pm Pacific, and tell us what you are seeing.

2. We look

If it helps to see your screen, we send you to Splashtop SOS and you read us the code. You can end the session at any time.

3. Fixed, and explained

We fix it, and tell you what happened so you know what to do if it comes back.

Stuck in Skyline?

Call during business hours, or ask us to start a remote session.